What to do if I haven’t received my download link?Updated 5 months ago
What to Do if You Haven't Received Your Download Link
Don't worry if you can't find your download link. Here's a simple guide on what to do next:
Step 1: Check Your Order Confirmation
After completing your purchase, you should see an instant download link on the success page. Additionally, we'll also send this link to your email. Simply click this link, and your download will begin immediately.
Step 2: Inspect Your Spam or Junk Folder
If you can't find the email with your download link, it might have ended up in your spam or junk folder. Have a look there. If you do find it, mark the email as 'not junk' or 'whitelist' it. Then move it to your inbox to make sure you receive future updates.
Step 3: Visit Your Account
Remember, you can always access your download links from your account on our website. These links will be available for you...forever!!! For more information on how to access your account and find your download links, click here.
Reach Out for Help
If you've tried these steps and still can't find your download link, don't worry. Our customer support team is always ready to help. Don't hesitate to reach out if you need assistance.